Privacy Policy

Overview

Privacy Notice

Ottavio Eyewear Private Limited and its corporate affiliates (“Ottavio,” “we,” “our,” or “us”) provide this Privacy Notice (“Notice”) to inform you about our personal information practices when you visit https://www.ottavioeyewear.com/ or any other website or mobile site operated by us that links to this Privacy Notice (collectively, the “Sites”).

This Notice (together with our Cookie Policy) explains how we collect, use, share, and protect personal information (“personal data”) that you provide to us or that we collect automatically when you use our Sites.

This Privacy Notice does not apply to personal data we collect offline, such as through in-store visits or phone orders.

If you make a purchase on our Sites from outside India, your order may be processed by our authorized global fulfillment partners. In such cases, their Terms and Conditions and Privacy Policies will also apply to you and any personal data they collect during checkout. Their policies are displayed during the checkout process for international customers.

1. Who We Are

Ottavio Eyewear is a premium eyewear brand headquartered in India, specializing in high-quality sunglasses and optical products. The entity responsible for your data depends on your location, but in most cases, it will be:

Ottavio Eyewear Private Limited
[Registered Address]
Email: [support@ottavioeyewear.com]
Website: https://www.ottavioeyewear.com/

2. Information We Collect

We may collect the following categories of personal data:

Contact Information: such as your name, email address, billing address, and phone number.
Order and Payment Information: including transaction details, shipping address, and limited payment information (processed securely via third-party payment processors).
Account Information: if you create an account, we collect your username, password, and preferences.
Device & Usage Data: such as your IP address, browser type, device identifiers, and browsing behavior on our Sites.
Marketing Preferences: including your subscription status for newsletters, promotions, and SMS updates.
Customer Support Data: details you share when you contact us for assistance.

3. How We Use Your Information

We use personal data to:

Process and fulfill orders.
Respond to inquiries and provide customer support.
Improve our products, services, and website experience.
Personalize your shopping experience.
Send you marketing and promotional communications (only with consent).
Comply with legal obligations and prevent fraud.

4. Sharing of Information

We may share your personal data with:

Service providers that help us operate the Sites (e.g., hosting, analytics, shipping, payment processing).
Third-party marketing platforms (only if you’ve opted in to receive communications).
Fulfillment partners for international orders.
Legal authorities when required by law or to protect our rights.

We do not sell your personal data.

5. Cookies and Tracking

We use cookies and similar tracking technologies to improve site functionality, analyze performance, and personalize content.
For details, see our Cookie Policy.

6. Your Rights

Depending on your jurisdiction, you may have the right to:

Access, correct, or delete your personal data.
Withdraw consent for marketing communications.
Object to processing for certain purposes.
Request data portability.

You can exercise these rights by contacting us at [support@ottavioeyewear.com].

7. Data Retention

We retain personal data only for as long as necessary to fulfill the purposes outlined in this Notice, unless a longer retention period is required by law.

8. Security

We implement appropriate technical and organizational measures to safeguard your personal data against unauthorized access, loss, misuse, or alteration.

9. International Data Transfers

If you access our Sites from outside India, please note that your data may be transferred and processed in India or other countries where our service providers operate. We take steps to ensure that your personal data receives an adequate level of protection.

10. Updates to This Privacy Notice

We may update this Notice periodically. The “Last Updated” date at the top of this page reflects the most recent version. Continued use of our Sites after changes indicates your acceptance of the updated Notice.

11. Contact Us

If you have any questions or concerns about this Privacy Notice or our data practices, please contact us at:

📧 support@ottavioeyewear.com
🌐 https://www.ottavioeyewear.com/
🏢 Ottavio Eyewear Private Limited

Privacy Policy

Effective Date: [Insert Date]

Ottavio Eyewear (“Ottavio,” “we,” “our,” or “us”) values your privacy. This Privacy Policy (“Policy”) explains how we collect, use, disclose, and safeguard your personal information when you visit https://www.ottavioeyewear.com/ and any other websites or digital platforms operated by us that link to this Policy (collectively, the “Sites”).

By accessing or using our Sites, you agree to the terms of this Privacy Policy and our Cookie Policy. If you do not agree, please discontinue use of our Sites.

INFORMATION WE COLLECT ABOUT YOU

1. Information You Provide to Us Directly

We collect personal information that you voluntarily provide when you:

Create an account or register on our Sites
Place an order or make a purchase
Fill out forms or contact us via email, phone, or chat
Subscribe to our newsletter or marketing updates
Participate in promotions, surveys, or product reviews

The information you may provide includes:

Full name
Username or alias
Date of birth (optional)
Contact details (email address, phone number, billing/shipping address)
Payment details (credit/debit card, alternative payment methods)
Preferences and communication choices

Providing this information is voluntary, but if you choose not to provide certain details, we may be unable to process your order or provide requested services.

2. Information Collected Automatically

When you use our Sites, we may automatically collect certain information, such as:

Device information (browser type, operating system, IP address, device ID)
Usage data (pages visited, time spent, clicks, and interactions)
Referring URLs or search terms used to find our Sites
Location data (based on IP or device settings)
Performance and analytics data

This data helps us understand how visitors use our Sites and improve functionality and user experience.

COOKIES AND SIMILAR TECHNOLOGIES

We and our service providers use cookies, pixels, and similar tracking tools to:

Enhance your browsing experience
Remember your preferences and login details
Analyze website performance
Deliver relevant advertising and promotions

For more information, please review our Cookie Policy.

HOW WE USE YOUR INFORMATION

We use your personal information to:

Verify your identity and manage your account
Process orders, payments, and shipping
Communicate with you regarding your purchases, inquiries, and support requests
Send you updates, newsletters, and promotional offers (you may opt out anytime)
Improve and personalize your online experience
Monitor and analyze website performance and customer trends
Protect against fraud, unauthorized access, or illegal activity
Comply with applicable laws and legal requests

DISCLOSURE OF YOUR INFORMATION

We may share your personal information with:

Affiliates and Group Companies – to fulfill orders, provide support, and improve services.
Trusted Service Providers – such as payment processors, logistics partners, IT and analytics providers, and marketing vendors who assist us in running our business.
Business Transfers – if Ottavio Eyewear or its assets are acquired, merged, or sold, your data may be transferred as part of that transaction.
Legal Requirements – when required by law or to protect the rights, property, or safety of Ottavio, our customers, or others.

We do not sell your personal data.

DATA SECURITY

We implement appropriate technical and organizational measures to safeguard your data against unauthorized access, loss, misuse, or disclosure. While we strive to protect your information, no method of transmission over the internet is 100% secure.

INTERNATIONAL DATA TRANSFERS

Your data may be transferred to and processed in countries outside your own, including the United States and other jurisdictions where Ottavio operates. We ensure such transfers comply with applicable data protection laws and include appropriate safeguards.

YOUR RIGHTS AND CHOICES

Depending on your location, you may have rights to:

Access, correct, or delete your personal data
Object to or restrict processing
Withdraw consent for marketing communications
Request data portability

To exercise your rights, contact us at privacy@ottavioeyewear.com.
You can also unsubscribe from marketing emails by clicking “Unsubscribe” in any message.

CHILDREN’S PRIVACY

Our Sites are not intended for individuals under 16 years of age. We do not knowingly collect personal data from minors.

CHANGES TO THIS PRIVACY POLICY

We may update this Policy from time to time. Updates will be posted on this page with a new “Effective Date.” We encourage you to review this Policy periodically.

CONTACT US

If you have any questions, concerns, or complaints about this Privacy Policy, please contact us:

Ottavio Eyewear
Attn: Privacy Department
[Insert Office Address]
Email: privacy@ottavioeyewear.com
Phone: [Insert contact number]