sale-terms

These Terms of Sale, as amended from time to time, govern all sales of Ottavio Eyewear products to customers carried out through our online store webpages at https://www.ottavioeyewear.com (“Website”).
These Terms of Sale apply in addition to our Terms of Service and Privacy Policy.

This Website is operated by Ottavio Eyewear (“Ottavio,” “we,” “our,” or “us”).
By placing an order through our Website, you agree to be bound by these Terms of Sale.

Orders Accepted
Price, Payment, and Taxes
Delivery
Cancellations and Returns
Warranty Limitation
Governing Law
Dispute Resolution and Arbitration
Class Action Waiver
General Terms
Contact Information

1. Orders Accepted

We only accept orders originating from customers in the countries listed as available in our checkout shipping options.
All orders are subject to availability and confirmation of the order price.

We reserve the right to reject, limit, or cancel any order at our sole discretion, including for reasons such as product unavailability, errors in product or pricing information, or suspected fraudulent activity.

Your order constitutes an offer to purchase; the contract is formed only when you receive an order confirmation email from us.

2. Price, Payment, and Taxes

Product prices are displayed on the Website and are subject to change without notice.
Prices are shown in your local currency (where supported) and include applicable taxes unless otherwise stated.

When you place an order, you agree to pay the total amount including product price, shipping fees (if applicable), and all applicable taxes or duties.

Payment must be made using one of the payment methods accepted at checkout.
Your payment method will be charged at the time your order is submitted.

We take reasonable care to ensure all details, descriptions, and prices are accurate, but errors may occur.
In the event of a pricing error, we reserve the right to cancel your order before dispatch and issue a full refund.

3. Delivery

We will deliver the products you purchase to the shipping address provided at checkout.
Delivery times and shipping costs may vary depending on your location and chosen shipping method.

Once we hand over your order to our delivery partner, title and risk of loss transfer to you.
Ottavio Eyewear is not responsible for delays caused by shipping carriers, customs processes, or force majeure events.

You will receive tracking information once your order has shipped.

4. Cancellations and Returns

Orders cannot be canceled once they have been processed or shipped.

We accept returns and exchanges only in accordance with our Return & Refund Policy or as required by applicable law.

Returned products must be in their original condition, unused, and in their original packaging.
You are responsible for shipping and insurance costs associated with returning the product to us unless otherwise stated.

Ottavio Eyewear reserves the right to refuse returns that do not comply with our policy.

5. Warranty Limitation

Our products are crafted with care and precision. Ottavio Eyewear provides a limited warranty covering manufacturing defects for a period of one (1) year from the date of purchase.

This warranty does not cover:

Normal wear and tear
Accidental damage, misuse, or improper care
Unauthorized repairs or modifications

All warranty claims must be accompanied by proof of purchase.
For warranty assistance, contact support@ottavioeyewear.com.

6. Governing Law

These Terms of Sale and any disputes arising from them are governed by and construed in accordance with the laws of India, without regard to conflict of law principles.

For international customers, local consumer protection laws may also apply.

7. Dispute Resolution and Arbitration

Any dispute, claim, or controversy between you and Ottavio Eyewear, its affiliates, officers, or employees arising out of or relating to these Terms of Sale, product purchases, or your use of our Website shall be resolved exclusively and finally through binding arbitration, in accordance with applicable Indian arbitration law or the rules of a recognized arbitration authority.

The decision of the arbitrator shall be final and binding. Judgment on the award rendered by the arbitrator may be entered in any court having jurisdiction.

8. Class Action Waiver

You and Ottavio Eyewear agree that any arbitration or proceeding shall be conducted only on an individual basis and not in a class, consolidated, or representative action.
You waive any right to participate in a class action, class arbitration, or representative proceeding.

9. General Terms

Changes

We reserve the right to modify these Terms of Sale at any time by posting updates on our Website.
Any changes will apply to orders placed after the updated Terms are published.
If you continue to use the Website after changes are posted, you agree to the revised Terms.

Severability

If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions will continue in full force and effect.

Entire Agreement

These Terms of Sale, together with our Terms of Service, Privacy Policy, and Return Policy, constitute the entire agreement between you and Ottavio Eyewear concerning product sales through our Website and supersede any prior agreements.

10. Contact Information

Ottavio Eyewear
📍 [Insert Office Address or City, Country]
📧 support@ottavioeyewear.com
🌐 https://www.ottavioeyewear.com