service-terms

OVERVIEW

This website is operated by Ottavio Eyewear (“Ottavio,” “we,” “us,” or “our”). Throughout the site, the terms “we,” “us,” and “our” refer to Ottavio Eyewear. Ottavio Eyewear offers this website, including all information, tools, and services available from this site to you—the user conditioned upon your acceptance of all terms, conditions, policies, and notices stated here.

By visiting our site and/or purchasing something from us, you engage in our “Service” and agree to be bound by the following Terms of Service (“Terms”), including those additional terms and conditions and policies referenced herein and/or available by hyperlink.

These Terms apply to all users of the site, including but not limited to browsers, customers, merchants, and content contributors.

Please read these Terms of Service carefully before using our website. By accessing or using any part of the site, you agree to be bound by these Terms. If you do not agree, you may not access the website or use any of our services.

Any new features or tools added to the store will also be subject to these Terms. You can review the most current version of the Terms of Service at any time on this page. We reserve the right to update, change, or replace any part of these Terms by posting updates to our website. It is your responsibility to check this page periodically for changes. Continued use of the site following changes constitutes acceptance of those changes.

Our store is hosted on Shopify Inc., which provides us with the e-commerce platform to sell our products and services online.

SECTION 1 – ONLINE STORE TERMS

By agreeing to these Terms, you represent that you are at least the age of majority in your state or country of residence. You may not use our products for any illegal or unauthorized purpose, nor may you, in the use of the Service, violate any laws in your jurisdiction.

You must not transmit any worms, viruses, or code of a destructive nature.
A breach or violation of any of these Terms will result in immediate termination of your access to our Services.

SECTION 2 – GENERAL CONDITIONS

We reserve the right to refuse service to anyone for any reason at any time.
You understand that your content (excluding credit card information) may be transferred unencrypted and involve:

Transmissions over various networks; and
Changes to conform and adapt to technical requirements of connecting networks or devices.

Credit card information is always encrypted during transmission.

You agree not to reproduce, duplicate, copy, sell, resell, or exploit any portion of the Service or access to the Service without express written permission from us.

SECTION 3 – ACCURACY, COMPLETENESS, AND TIMELINESS OF INFORMATION

We are not responsible if information on this site is not accurate, complete, or current. The material provided is for general information only and should not be relied upon as the sole basis for making decisions.

We reserve the right to modify site content at any time without obligation to update information. You agree it is your responsibility to monitor changes.

SECTION 4 – MODIFICATIONS TO THE SERVICE AND PRICES

Prices for our products are subject to change without notice.
We reserve the right to modify or discontinue any product or service at any time without notice.
We are not liable for any modification, price change, suspension, or discontinuance of the Service.

SECTION 5 – PRODUCTS OR SERVICES

Certain products or services may be available exclusively online. These products may have limited quantities and are subject to return or exchange only according to our Return Policy.

We make every effort to display the colors and images of our products accurately, but cannot guarantee that your device’s display of color will be precise.

We reserve the right to:

Limit sales of products to any person, region, or jurisdiction;
Limit quantities of any products or services;
Discontinue any product at any time; and
Refuse or cancel any order.

All product descriptions and pricing are subject to change without notice.

We do not warrant that any product or service purchased will meet your expectations or that errors will be corrected.

SECTION 6 – ACCURACY OF BILLING AND ACCOUNT INFORMATION

We reserve the right to refuse any order placed with us.
We may limit or cancel quantities purchased per person, per household, or per order. In such cases, we may attempt to contact you via email or phone.

You agree to provide current, complete, and accurate purchase and account information for all transactions. Please promptly update your account information so we can complete your orders successfully.

For more details, please review our Returns Policy.

SECTION 7 – OPTIONAL TOOLS

We may provide access to third-party tools “as is” and “as available” without any warranties or endorsements.
Your use of optional tools offered through the site is entirely at your own risk. You should ensure that you are familiar with and approve the terms on which tools are provided by relevant third-party providers.

SECTION 8 – THIRD-PARTY LINKS

Certain content, products, or services available via our Service may include materials from third parties.
We are not responsible for examining or evaluating third-party content and do not warrant or assume liability for any third-party materials or websites.

Please carefully review third-party policies before engaging in any transaction.
Any complaints or issues related to third-party products should be directed to the third party.

SECTION 9 – USER COMMENTS, FEEDBACK, AND OTHER SUBMISSIONS

If you send creative ideas, suggestions, or materials to us (collectively, “Comments”), you agree that we may edit, copy, publish, distribute, and use them without restriction.

We are under no obligation to:

Maintain Comments in confidence;
Pay compensation; or
Respond to Comments.

You agree that your Comments will not violate any rights of third parties and will not contain unlawful, abusive, or obscene material.

You are solely responsible for your Comments and their accuracy.

SECTION 10 – PERSONAL INFORMATION

Your submission of personal information through our store is governed by our Privacy Policy.

SECTION 11 – ERRORS, INACCURACIES, AND OMISSIONS

Occasionally, there may be information on our site that contains typographical errors or inaccuracies related to pricing, product descriptions, or promotions.

We reserve the right to correct any errors and update or cancel orders if any information is inaccurate at any time without prior notice.

SECTION 12 – PROHIBITED USES

You are prohibited from using the site or its content for any unlawful purpose or to:

Violate intellectual property rights
Harass or harm others
Submit false or misleading information
Upload malicious code
Collect personal data of others
Engage in spam or fraudulent activity

We reserve the right to terminate your access for any prohibited use.

SECTION 13 – DISCLAIMER OF WARRANTIES; LIMITATION OF LIABILITY

We do not guarantee that our services will be uninterrupted, timely, or error-free.
All products and services are provided “as is” and “as available” without warranties of any kind.

In no case shall Ottavio Eyewear, its directors, employees, or affiliates be liable for any direct, indirect, incidental, or consequential damages arising from your use of our Service or products.

SECTION 14 – INDEMNIFICATION

You agree to indemnify and hold harmless Ottavio Eyewear, its affiliates, employees, and partners from any claim or demand arising out of your breach of these Terms or your violation of any law or third-party rights.

SECTION 15 – SEVERABILITY

If any provision of these Terms is found to be unlawful or unenforceable, that portion shall be severed and the remaining provisions shall remain valid.

SECTION 16 – TERMINATION

These Terms are effective unless terminated by either you or us. You may terminate at any time by discontinuing use of our site.

We may also terminate or suspend your account at our discretion if we believe you have violated any term or law.

SECTION 17 – ENTIRE AGREEMENT

These Terms and any policies posted by us constitute the entire agreement between you and Ottavio Eyewear and supersede any prior agreements.

SECTION 18 – GOVERNING LAW

These Terms shall be governed by and construed in accordance with the laws of India, without regard to conflict of law principles.

SECTION 19 – CHANGES TO TERMS OF SERVICE

You can review the most recent version of the Terms of Service at any time on this page.
We reserve the right to modify or replace any part of these Terms by posting updates to our website.

SECTION 20 – CONTACT INFORMATION

Questions about the Terms of Service should be sent to us at:
📧 support@ottavioeyewear.com
🏢 Ottavio Eyewear, [Insert Address]